The value of mobile phone applications in heritage interpretation

Wicks, Sanna Pauliina (2015). The value of mobile phone applications in heritage interpretation. University of Birmingham. M.A.

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Abstract

The aim of the thesis is to study the value of mobile phone applications, or 'apps', in heritage interpretation. The study assesses current heritage sector apps and looks at both the potential benefits and downsides of using apps.
Many heritage sites are currently investing in apps, yet there is not any concrete evidence for how effective apps are in interpreting heritage sites to visitors. Do they deliver the key aims of interpretation for heritage organisations? What types of apps work best and what are the challenges?
The research has been carried out by some qualitative interviews with heritage professionals and quantitative surveys with heritage app users. Whilst results show that apps are good for sharing information, engaging and offering enjoyment, they struggle to offer more meaningful learning experiences. Technology not working is the biggest downside for app users.
This study seeks to aid heritage organisations and people in charge of curating, managing and interpreting heritage sites, to make informed decisions about the methods they use in presenting and interpreting their sites to the public.

Type of Work:

Thesis (Masters by Research > M.A.)

Award Type:

Masters by Research > M.A.

Supervisor(s):