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Silvestro, Lucia Lowri ORCID: 0009-0003-9632-4404 (2023). An empirical investigation of the effects of empathy of apology and monetary compensation on customers’ revenge desires after double deviations. University of Birmingham. Ph.D.

Li, Kaiying (2021). Information searching and infant formula purchase: an exploratory study of families in China. University of Birmingham. Ph.D.

Xu, Misha (2019). The effect of social norms on impulsive buying. University of Birmingham. Ph.D.