The analysis of performance accountability in the North West and Gauteng Provinces in South Africa

Jantjies, Dumisani Joseph (2014). The analysis of performance accountability in the North West and Gauteng Provinces in South Africa. University of Birmingham. Ph.D.

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Government accountability is one of the key issues often raised in debates about governance in young democracies such as South Africa (RSA). Comparing two provincial governments in RSA as case studies, this thesis explores accountability between provincial government and its various stakeholders. There is a wide literature on government accountability however this literature is limited on RSA public sector accountability, either from the perspective of what it means or how it is attained. In recent years provincial government stakeholders have complained about weaknesses and lack of government accountability and efficient performance. The effectiveness of recent mechanisms such as Batho Pele (BP), as a way to consult citizens and therefore to enhance provincial government accountability and performance, has also been questioned by stakeholders and government. In this thesis, the PATIGAHAR accountability analytical framework is developed from the basic building blocks of the principal-agent model and the accountability literature, in particular Ashworth and Skelcher (2005) four dimensional approach. Interviews were held with various stakeholders and published reports on government accountability were also analysed against the criteria of the PATIGAHAR model. Accountability is weakened by lack of specific measures of citizens’ accountability. Poor implementation of BP hampers government efforts to involve citizens for accountability. The role of the legislature in government accountability needs to be improved and made specific for the benefits of all stakeholders.

Type of Work: Thesis (Doctorates > Ph.D.)
Award Type: Doctorates > Ph.D.
College/Faculty: Colleges (2008 onwards) > College of Social Sciences
School or Department: School of Government and Society
Funders: None/not applicable
Subjects: D History General and Old World > DT Africa
J Political Science > JF Political institutions (General)


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