Ahmad, Hesham Saleh Mahmoud (2011)
Ph.D. thesis, University of Birmingham.
Lessons learnt from the construction industry have proved that knowledge management (KM) can enhance construction projects successfully. The existing KM models and tools may have some problems, which cannot be used efficiently and effectively. This research aims to develop a new KM model that overcomes such problems and provides an effective way for managing knowledge in the construction industry. An extensive review and analysis of KM models has been carried out and a KM model was developed to fill the gaps of previous KM models. Interviews with KM practitioners and a questionnaire survey have been conducted to enhance the KM model. A final KM model has been set to provide an effective solution for successful implementation and application of KM in construction projects. Two case studies in the construction industry have been carried out to evaluate the applicability and validity of the proposed KM model and how it can be used to improve existing KM systems. The results indicated that the proposed model can effectively facilitate the implementation and application of KM in the construction organisations. Recommendations are given to improve the future implementation and application of KM in construction projects.
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